Support
Need a hand with Volo? Here's how to reach us and find quick answers.
Contact us
The fastest way to reach us is email. The more detail you give, the quicker we can help. We read every message, though we can't promise a fixed response time.
Email us at hello@voloapp.space. Write to us anytime - we'll get back to you as soon as we can.
Include in your message:
- Your device - iPhone, Android, model and OS version
- Your app version - found in Settings inside the app
- What happened - what you expected, and what you saw instead
Quick answers
Most questions are answered on our FAQ page - sign-in, capturing thoughts, how posts are generated, and managing your subscription. Start there for the fastest answer.
Account & sign-in
Volo signs you in with a magic link, Sign in with Apple, or Sign in with Google. If a magic link doesn't arrive, check your spam folder and make sure you entered the right address. You can delete your account anytime from Settings > Account in the app.
Subscriptions & refunds
Volo Plus is billed through the Apple App Store or Google Play, not by us directly. Manage or cancel your subscription in your store account. Refunds are handled under Apple's or Google's policies - contact them directly for refund requests. See our Terms for details.
Your data & privacy
You can export or delete your data anytime from Settings > Data & privacy in the app. For how we collect, store, and share data, see our Privacy Policy.
Report a problem
Found a bug or something that feels off? Email hello@voloapp.space with your device, app version, and steps to reproduce it. Screenshots help.
Accessibility
We aim for WCAG 2.1 AA as a best-effort target. If something is hard to use, tell us at hello@voloapp.space and we'll work on it.